An Overview

This one day seminar looks at the whole export function. It provides a perfect introduction for new staff, is ideal as a revision exercise for staff who may be a little "rusty" and need to get up to date, and as an overview for supervisors and management who have to understand what their staff are doing.

Contents Include:

• Why Export?
• The Export Office - Organisation and roles
• Planning to Export - Strategic decisions
• Export Enquiries - Understanding, responding, and converting to business
• Incoterms - A review of the main ones
• How to calculate an export price - and make a profit!
• The Contract, Internal Order Processing and Despatch Preparation - Keeping it simple and under control
• Getting paid - Different methods examined
• Shipping methods - Ramifications of different methods - costs, time scales etc
• Insurance - Marine and Credit
• Export Documents - Internal, External, and Official. An overview of the main ones
• VAT and Customs

WHO SHOULD ATTEND?

All staff who are either directly involved in Export or who have a supervisory role. An ideal starter and refresher course.

THE TRAINER

Mike is an experienced JETS and EXPORT SALES TRAINING accredited trainer. His 40+ years in industry where he has created export departments, recruited and trained staff as well as handling marketing, travelling, appointment of agents/distributors and the training of their staff fit him well for this role. His courses are light, informative and full of practical examples and tips, many learned the hard way. He delivers to Chambers of Commerce, professional Institutes and Industry Associations, Government Departments and businesses in both the UK and abroad. As a trainer for the Institute of Export and an Associate of the Institute of Business Advisors, he carries full professional indemnity insurance.